Service Desk Administrator
Service Desk Administrator
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Full Time
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£30000.00 to £30000.00
Job Introduction
Join us as a Service Desk Administrator in Reading! This full-time, permanent role offers £30,000 per annum, focusing on scheduling, client coordination, and managing service visits in a dog-friendly, collaborative office.Job Description
?? Service Desk Administrator (Full time, Permanent)?? Reading (office-based)?? £30,000 per annum?? What You’ll Do:
- Scheduling engineers for client callouts and service visits- Managing job entries and updates via Big Change software- Coordinating with Project Managers, Operations Directors, and the Stock Manager- Processing completed jobs and arranging follow-up visits- Liaising with sub-contractors to ensure SLA compliance- Handling permits, plant/equipment orders, and client communications? What You’ll Bring:
- Proven experience in a coordination, scheduling, or service desk role- Exceptional organisational skills and meticulous attention to detail- Ability to juggle multiple tasks and stakeholders effectively- Strong communication skills and a proactive mindset- Confidence working in an office-based environment using scheduling systems?? What We Offer
- A dog friendly, collaborative office environment in Reading- 28 days holiday including bank holidays, plus additional leave for full Christmas shutdown- A valued, collaborative office culture with room to grow- Direct impact and visibility in a well-respected, family-run business?? sam@zitko.co.uk?? 07592367130
