• Full Time
• London
• £40000.00 to £40000.00

Job Introduction

Take charge of a dynamic Service Department within Integrated Security Systems! This hands-on management role in West London requires an experienced leader ready to dive into all aspects of service desk operations, coordinating a dedicated team of administrators and engineers. If you possess excellent communication skills, a pragmatic approach, and a background in security, this could be your next exciting challenge.

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Job Description

Service Department Manager

We are looking for someone to run a busy service desk/department within Integrated Security Systems, to be based from our clients' office in West London.

Although this is a management role, you will be expected to be involved in all aspects of the department (getting stuck in), so it's a very hands-on position. 

Ideally you will already have industry experience, at Managerial level from a similar position but if you feel you tick most of the boxes, please do apply.

You will need:

 - Excellent communication skills

 - To be extremely organised

 - Preferably a Security background

 - To have run a service desk before

 - A confident and pragmatic approach

You will be managing a team of 4 Service Administrators and anywhere between 6-12 Engineers.

Part of your role will be to co-ordinate the Engineers, manage their diaries in line with customer requirements and SLA's etc. 

Package:

£40K - £45K DOE plus benefits

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